Academic Journal of Humanities & Social Sciences, 2024, 7(5); doi: 10.25236/AJHSS.2024.070517.
Angyou Jiang
English Language Department, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, Serdang, Selangor, 43400, Malaysia
As global business activities significantly increase, English has become the most important international business communication language. In this context, effectively conveying negative information has become a challenge in business communication. The way of conveying negative information directly affects the cooperative relationship between enterprises, the business reputation of enterprises, as well as the effect of cross-cultural communication. Therefore, this paper intends to explore the expression strategies of negative information in business English communication. Then several effective strategies are proposed through the analysis and empirical research on the characteristics of negative information. The research results of this paper have practical significance and application value for enterprises and individuals who want to improve the efficiency of international business communication.
Business English; Negative Information; Expression Strategy; Communication Effect; Cross-Cultural Communication
Angyou Jiang. Expression Strategies of Negative Information in Business English Communication. Academic Journal of Humanities & Social Sciences (2024) Vol. 7, Issue 5: 102-106. https://doi.org/10.25236/AJHSS.2024.070517.
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