The Frontiers of Society, Science and Technology, 2025, 7(1); doi: 10.25236/FSST.2025.070110.
Jing Fan1, Wenyu Liu1
1School of Marxism, Dalian University of Technology, Dalian, Liaoning, China
The rapid advancement of technologies such as artificial intelligence, big data, the Internet of Things, 5G, and blockchain has significantly impacted governance models and global economies. In response, governments have increasingly adopted digital governance strategies to enhance transparency, improve service delivery, and foster greater citizen engagement. However, digital governance also presents several challenges, particularly from the citizens' perspective. This paper examines key barriers to citizen engagement, including technological limitations, security and privacy concerns, lack of inclusivity, and mistrust in digital platforms. These issues hinder citizen participation and undermine the effectiveness and legitimacy of digital governance frameworks. The paper proposes several reforms to address these challenges, including improving digital literacy, developing secure and transparent platforms, and establishing mechanisms for citizen feedback. Additionally, emerging technologies such as artificial intelligence and blockchain offer opportunities to enhance system responsiveness and transparency. In conclusion, the paper emphasizes the need for a balanced approach that integrates technological advancements with social equity to encourage more active citizen participation in digital governance.
Digital Governance, Citizen Participation, Challenges; Solutions
Jing Fan, Wenyu Liu. Challenges and Solutions in Digital Governance from the Perspective of Citizen Participation. The Frontiers of Society, Science and Technology (2025), Vol. 7, Issue 1: 60-65. https://doi.org/10.25236/FSST.2025.070110.
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