This study analyzed nursing interns' humanistic professional competence training using the Kano-IPA model to evaluate content importance and satisfaction while identifying priority improvement areas. A survey of 122 interns classified competencies into 17 attractive (34%), 13 must-be (26%), 14 expected (38%), and 6 indifferent attributes (12%). The IPA analysis revealed 12 high-priority improvement areas including communication skills, humanistic nursing research, ethical care and patient-centered practices, alongside 5 well-performing aspects such as humanistic teaching qualities and core nursing skills that require maintenance. The results indicate nursing education should strategically focus on enhancing must-be and expected attributes in improvement areas while sustaining performance quadrant competencies, with teaching approaches being flexibly adapted to address these prioritized needs for optimal development of interns' humanistic professional capabilities.

Wang Ruifeng, Chang Fengjiao, Guo Xiaolan, Ding Yao. Analysis and Optimization Strategies for Nursing Interns' Humanistic Professional Competence Training Needs Based on the Kano-IPA Model. Academic Journal of Medicine & Health Sciences (2025), Vol. 6, Issue 7: 94-103. https://doi.org/10.25236/AJMHS.2025.060712.

[1] Wu Xinjian. Enhancing Nurses' Humanistic Practice Competence to Achieve the Vision of Future Health Care [J]. Nursing Management Journal, 2021, 21(05): 305-308.

[2] Yan Haiping. Study on the Construction of a Nurse Humanistic Practice Competence Assessment Tool [D]. Southern Medical University, 2016.

[3] Resnick B. The Difference Nurses Are Making to Improve Quality of Care to Older Adults Through the Interdisciplinary Nursing Quality Research Initiative [J]. Geriatric Nursing, 2010, 31(3): 157-164.

[4] Li Jian. The Disciplines, Curriculum, and Talent Training Innovation Pathways for the Construction of Digital Humanities Majors in Colleges and Universities Under the Context of Smart Education [J]. Shanxi Archives, 2025(03): 110-112.

[5] Ji Yuan, Cui Huixian. A Study of the Medical Humanities Education Curriculum and Evaluation Systems in the U.S., U.K., Germany, and Japan [J]. Medicine and Philosophy, 2025, 46(05): 53-58.

[6] Kelly-Hedrick M, Louis S R, Chisolm M S. Character and Virtue Development in Medical Learners: Another Role for the Arts? [J]. International Review of Psychiatry, 2023, 35(7-8): 631-635.

[7] Liang Sijing, Zhai Huimin, Bu Mengru, et al. A Survey on Nursing Master's Students’ Humanistic Awareness and Need for Humanistic Education [J]. Journal of Nursing, 2021, 36(10): 74-76.

[8] Wang Jianjing, Li Huiling, Xie Hongzhen, et al. Study on the Development of a Nurse Humanistic Practice Competence Training Program [J]. Chinese Nursing Education, 2025, 22(05): 522-529.

[9] Cheng Linghong, Li Xiaobin. Evaluation of Chronic Disease Patients’ Satisfaction with Primary Health Care Based on SERVQUAL Model and IPA Analysis [J]. Occupational Health, 2024, 40(18): 2520-2526.

[10] Yan Huimin, Qu Huili, Wu Xiaoqi, et al. A Study on the Perioperative Nursing Needs of Artificial Joint Replacement Patients Based on the Kano Model [J]. General Practice Nursing, 2024, 22(14): 2734-2738.

[11] Wang Shuyi, Qian Shengsan. Application of the Kano Model in Hospital Service Quality Management [J]. Industrial Engineering and Management, 2005(04): 104-106.

[12] Berger C B R B D. Kano’s Methods for Understanding Customer-Defined Quality [J]. Journal of, 1993.

[13] Yu K, Wu L, Zhou L. Research on the Mixed Education Mode for the Safety Engineering Major During the Coronavirus (COVID-19) Epidemic [J]. International Journal of Environmental Research and Public Health, 2022, 19(4).

[14] Cheng Yaqin, Xiao Yangchun, Zhou Chenxi, et al. Progress in the Application of Directive Language in Communication Between Caregivers and Patients with Cognitive Impairment [J]. Journal of Nursing, 2025, 40(05): 121-125.

[15] Zhang Xinyu. Study on the Effectiveness of Communication Skills in Nurse-Patient Communication in Triage Waiting Rooms [J]. Continuing Medical Education, 2024, 38(12): 185-188.

[16] Ma Xiaolu, Li Xiaohan, Wang Yanmei, et al. Research on Nursing Undergraduate Students’ Clinical Internship Communication Experience [J]. Chinese Nursing Education, 2021, 18(03): 197-202.

[17] Dellasega C, Milone-Nuzzo P, Curci K M, et al. The Humanities Interface of Nursing and Medicine [J]. Journal of Professional Nursing, 2007, 23(3): 174-179.

[18] Li Ruolan, Zhang Jing, Feng Yaoqing, et al. From Introduction to Indigenous Growth: A Reality Reflection and Path Exploration for Building Chinese Nursing Theory [J]. Nursing Research, 2024, 38(12): 2088-2091.

[19] Zhang Y, Li S, Huang Y, et al. Correlation Between Ethical Sensitivity and Humanistic Care Ability Among Undergraduate Nursing Students: A Cross-sectional Study [J]. BMC Nursing, 2024, 23(1): 863.

[20] Li Ruolan, Zhang Jing, Feng Yaoqing, et al. From Introduction to Indigenous Growth: A Reality Reflection and Path Exploration for Building Chinese Nursing Theory [J]. Nursing Research, 2024, 38(12): 2088-2091.

[21] Liu Yuwei, Tian Yali, Cui Jinbo, et al. Analysis and Reflection on the Current Situation of Nursing Discipline Construction and Development in China [J]. West China Medical Journal, 2024, 39(02): 325-329.