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Academic Journal of Business & Management, 2023, 5(11); doi: 10.25236/AJBM.2023.051103.

A Research on the Influence Mechanism of the Homestay Tourists Loyalty

Author(s)

Guo Zijing, Wu Lixia, Huang Meilan

Corresponding Author:
Guo Zijing
Affiliation(s)

School of Economics and Management, Guangxi Normal University, Guilin, China

Abstract

In the context of high-quality economic development, the demand for accommodation in tourist destinations is becoming increasingly diverse and personalized. Based on the questionnaire survey data of homestay tourists in Dali and Lijiang, Yunnan, a structural equation model was established to analyse the impact mechanism and the action path of homestay loyalty of tourists. The results indicate that there is a close direct relationship between the quality of homestay experience and the satisfaction and loyalty of the tourist. The physical environment of homestays has a positive impact on tourist satisfaction and loyalty. The social interaction of homestays positively affects tourist satisfaction, but does not affect loyalty Satisfaction plays a significant mediating role in the loyalty mechanism of homestays for tourists. Satisfaction plays a partial mediating role in the process of the physical environment that affects loyalty in homestays, while it plays a complete mediating role in the process of social interaction that affects loyalty in homestays.

Keywords

Loyalty of homestays; Experience quality; Satisfaction; Structural equations model

Cite This Paper

Guo Zijing, Wu Lixia, Huang Meilan. A Research on the Influence Mechanism of the Homestay Tourists Loyalty. Academic Journal of Business & Management (2023) Vol. 5, Issue 11: 16-25. https://doi.org/10.25236/AJBM.2023.051103.

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