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Academic Journal of Business & Management, 2023, 5(15); doi: 10.25236/AJBM.2023.051510.

A review of research on the impact of servitization of manufacturing on export product quality


Zhu Menghu

Corresponding Author:
Zhu Menghu

Southeast University, Nanjing, China


With the advancement of science and technology and the development of service industry, the proportion of service inputs in manufacturing industry is increasing and the trend of servitization of manufacturing industry is becoming more and more obvious. The servitization of manufacturing industry can enable enterprises to enhance corporate innovation capability, improve corporate productivity and financial performance, promote value chain upgrading and improve the quality of export products. At the same time, China's export products still have the problems of low overall quality and low competitiveness in the international market. In such a context, it is important to study in depth the impact of servitization of manufacturing industry on export product quality. This study reviews the relevant literature on manufacturing servitization, composes the research results on the concept of manufacturing servitization, the realization path and the impact on China's export product quality, and finally summarizes the research deficiencies in this field and foresees the future research directions, which provides reference for scholars to carry out further research and theoretical guidance for manufacturing enterprises to carry out relevant practices.


Servitization of manufacturing; Export product quality; Research review

Cite This Paper

Zhu Menghu. A review of research on the impact of servitization of manufacturing on export product quality. Academic Journal of Business & Management (2023) Vol. 5, Issue 15: 58-64. https://doi.org/10.25236/AJBM.2023.051510.


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