In the context of big data, the new environment has brought unprecedented opportunities and challenges to grassroots government services. The original public management system has been impacted to a certain extent, and the new era of government services has put forward higher requirements for administrative management and organizational structure changes, which has triggered a demand for reform in grassroots government services. The "one matter" joint mechanism for grassroots government services is an important part of enhancing the public's experience of participating in grassroots government affairs. This paper will study from different perspectives how to improve the administrative service experience, enhance the efficiency of government services, and thereby enhance the people's sense of participation in administrative affairs. This paper will start with the specific grassroots government service "one matter" joint handling mechanism, based on the overall situation, and explore the main problems, causes, and optimization strategies of the grassroots government service "one matter" joint handling mechanism in practice. The main purpose of this article is to improve the efficiency of grassroots government services, and to propose corresponding optimization measures from the aspects of institutional arrangements, infrastructure construction, and personnel support, in order to better meet the growing high-level government service experience and participation needs of the people, and promote economic and social development.

Wenzhe Deng. Research on the Optimization of the Joint Mechanism of "One Matter" in Grassroots Government Services under the Background of Big Data -- Taking M City as an Example. International Journal of Frontiers in Sociology (2024), Vol. 6, Issue 1: 79-84. https://doi.org/10.25236/IJFS.2024.060115.

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