International Journal of Frontiers in Sociology, 2025, 7(3); doi: 10.25236/IJFS.2025.070308.
Wang Wenjing, Wang Jiasui, Xiao Mengjia, Wang Junlei
School of Hotel Management, China University of Labor Relations, Beijing, China, 100048
This study takes Tanzhushi Town, Mentougou District, Beijing as a case study to discuss the legal supervision of rural homestries based on customer satisfaction. Through literature study and collection, we can understand the relevant laws, regulations and policies of rural B&B industry, and learn from relevant cases in developed countries and typical cases of litigation disputes in other rural B&B operations in China. The study found that some homestays have problems such as substandard facilities and poor sanitary conditions, which fail to meet customers' expectations. It is suggested that the government should further improve the laws and regulations of rural homestays, strengthen joint supervision, ensure that the operation of homestays meets the standards, improve the overall service quality, so as to improve customer satisfaction and promote the sustainable development of rural homestays industry.
Rural homestay, Legal supervision, Homestay development, Mentougou
Wang Wenjing, Wang Jiasui, Xiao Mengjia, Wang Junlei. Legal supervision of rural homestay based on big data technology—A case study of Tan Zhushi Homestay in Mentougou District. International Journal of Frontiers in Sociology (2025), Vol. 7, Issue 3: 52-57. https://doi.org/10.25236/IJFS.2025.070308.
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