To investigate the effect of root cause analysis in reducing the time and error of emergency specimen delivery, in this study, the blood samples of 560 patients in the emergency department of a tertiary hospital from June 1, 2024 to December 31, 2024 were selected by convenience sampling method, and they were divided into control group and observation group according to the time of consultation. The incidence of adverse events and hidden events in the observation group was lower than that in the control group (P<0.001), the time of submission for testing was less than that in the control group (P<0.001), and the patient satisfaction was better than that in the control group (P<0.001). The root cause analysis method can reduce the incidence of errors in the submission of emergency specimens, improve the standard rate of submission, reduce the adverse events in the submission process, and shorten the delivery time.

Ji Fangying, Tang Le, Luo Liqun, Hao Pei, Qiao Yuan. Optimization of the specimen delivery process in the emergency department based on root cause analysis and evaluation of its effectiveness. Academic Journal of Medicine & Health Sciences(2025), Vol. 6, Issue 4: 14-20. https://doi.org/10.25236/AJMHS.2025.060403.

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