Academic Journal of Business & Management, 2026, 8(10); doi: 10.25236/AJBM.2026.081001.
Huaqian Huang1, Caifeng Qin2
1Guangdong Polytechnic of Industry and Commerce, Guangzhou, China
2Faculty of Innovative Hospitality Management, Macao University of Tourism, Macao, China
With the upcoming of simultaneous digital-intelligent transformation and the aging of the workforce, the reverse intergenerational knowledge transfer has been one of the strategies of the firms in order to increase the digital competencies of the senior staff and to realize the digital-intelligent advancement of the organization. In contrast to the conventional studies of the intergenerational knowledge exchange, which focus on the forward transfer of the knowledge from the older worker to the younger worker, there is a lack of systematic inquiry of the operation difficulty and the practical barrier of the reverse transfer in the digital-intelligent setting. In this study, by using the Job Demands-Resources Model, we review the literatures of the reverse intergenerational knowledge transfer in the digitally intelligent organization. We look at the practical difficulties from four perspectives, the knowledge sender, the knowledge receiver, the organization's institutional environment and the digital-intelligent technological media. The problem is considered in the present paper from point of view of the psychological cognition of the individual, of the mechanism of intergenerational inter-action, of the lack of the organization incentive, and of the lack of the technical adaptability. Therefore, it can be useful for the companies that would like to improve the mechanisms of the reverse intergenerational knowledge transfer of the employees.
digital intelligent transformation, reverse intergenerational knowledge transfer, knowledge management, job demands resources model
Huaqian Huang, Caifeng Qin. Dilemmas and Challenges of Reverse Intergenerational Knowledge Transfer among Enterprise Employees in the Context of Digital-Intelligent Transformation. Academic Journal of Business & Management (2026), Vol. 8, Issue 10: 1-5. https://doi.org/10.25236/AJBM.2026.081001.
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