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The Frontiers of Society, Science and Technology, 2020, 2(14); doi: 10.25236/FSST.2020.021402.

Trends, Development and Issues in Tourism Information System


Sihan Li

Corresponding Author:
Sihan Li

Whitireia Community Polytechnic Auckland, 1010, New Zealand


Tourism is an essential sector in national economics, and it constantly boosted by information technology development. From the 1970s to the 2000s, tourism information system experiences three stage with the development of information and communication technology: The first stage is in 1970s. Computer Reservation System is invented, which is stimulated from the development of database and network and improves the reservation effectiveness. Then in the 1980s, the Global Distribution System was created to connect every part of tourism worldwide, which is aided from the network's development. In the 1990s, the internet emerges. Varying tourism service can be booked online. Currently, with the smart personal device and Big data technology are widely adopted, the tourism enters the smart age. Smart tourism that empowered by the Internet of thing(IoT), Smartphones, Cloud computing and big data now fully reconcile the travel experience and re-explain the travel experience. IT plays a vital central role in the travel industry. However, the development of smart tourism also have some challenges need to be resolved, such as the information governance, data privacy, internet security and the extremely technology dependence.


Tourism information system, Smart tourism, Big data, Machine learning, Business intelligence, Iot

Cite This Paper

Sihan Li. Trends, Development and Issues in Tourism Information System. The Frontiers of Society, Science and Technology (2020) Vol. 2 Issue 14: 10-16. https://doi.org/10.25236/FSST.2020.021402.


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