Academic Journal of Computing & Information Science, 2021, 4(1); doi: 10.25236/AJCIS.2021.040105.
Zhuanming Qia, Wei Zhub
Jiangxi Normal University, Nanchang, Jiangxi, 330022
The emergence of Web2.0 technology and the development of social media provide technical support for the establishment of social Q & A community. The rise and vigorous development of social Q & A community has also caused a wave of research on social Q & A community by scholars at home and abroad. Through reading the relevant literature at home and abroad, the author found that the research results of scholars at home and abroad mainly focused on the platform, technology, questions, answers and users.
Web2.0 technology, social media provide technical, social Q & A community
Zhuanming Qi, Wei Zhu. Research Summary of Socialized Q & A Community under the Background of Computer Information Technology. Academic Journal of Computing & Information Science (2021), Vol. 4, Issue 1: 27-34. https://doi.org/10.25236/AJCIS.2021.040105.
 Guan, T., Wang, L., Jin, J., & Song, X. (2018). Knowledge contribution behavior in online Q&A communities: An empirical investigation [J]. Computers in Human Behavior, 81:137–147.
 Chou, E.Y., Lin, C.Y., Huang, H.C. (2016). Fairness and devotion go far: Integrating online justice and value co-creation in virtual communities [J]. Int. J. Inf. Manage. 36(1):60–72.
 Tang Xiaolin. Research on user attention and knowledge contribution quality of social Q & a community [D]. Wuhan University, 2018.
 Lou, J., Fang, Y., Lim, K. H., & Peng, J. Z. (2013). Contributing high quantity and quality knowledge to online Q & A communities [J]. Journal of the American Society for Information Science and Technology, 64(2): 356–371.
 Xiao Shi, Xiabing Zheng, Feng Yang. (2020). Exploring payment behavior for live courses in social Q&A communities: An information foraging perspective [J]. Information Processing and Management, 57 (4): 58–66.
 Chirag Shah, Sanghee Oh, Jung Sun Oh. (2009). Research agenda for social Q&A [J]. Library & Information Science Research, 31 (4): 205–209.
 Xu Yiming. Research on reputation characteristics of user generated content in social Q & a community [D]. Jilin University, 2020.
 Pan Mengya. Research on social Q & a community respondents' discovery [D]. Jilin University, 2020.
 Yang Zhe. Research review of domestic social Q & A websites [J]. Network security technology and application, 2014 (9): 181-183.
 Jian Zhaoquan, Ling hukerui. The influence mechanism of customer fit on value co creation in virtual brand community [J]. Journal of management, 2018, 15 (03): 326-334 + 344.
 West, J., Lakhani, K. R., Getting clear about communities in open innovation [J]. Industry & Innovation, 2008, 15 (2): 223-231.
 Li Sheng. Research on the development strategy of Chinese social Q & a community [D]. Nanjing Normal University, 2015.
 Ding Qingdian. Research on new Internet model based on Web 2.0 [D]. Beijing University of Posts and telecommunications, 2006.
 Zhang Yidan. Research on users' knowledge sharing behavior in social network Q & a community [D]. Yanshan University, 2018.
 Xu Jianming, Cheng Nuo, Wang Bo. Research on public opinion of youth groups in socialized Q & a community -- Taking "Zhihu hot list" as an example [J]. New media research, 2020, 6 (08): 5-10.
 Guo Shunli. Research on knowledge aggregation and service of user generated answers in social Q & a community [D]. Jilin University, 2018.
 Chen Xiaoyu, Deng Shengli, sun Yameng. Research progress and Prospect of user information behavior in online Q & a community [J]. Library and information knowledge, 2015, (04): 71-81.
 Ding Xiaojuan. Research on Influencing Factors of user information adoption behavior in social Q & a community [D]. Xi'an University of technology, 2019.
 Lin Zhen, Xiong Xinzhi. Communication characteristics and development strategy of social Q & a website [J]. Young reporter, 2012 (33): 83-84.
 Ma Qingqing. Research on communication mechanism and discourse space of socialized Q & a community [D]. Yunnan Normal University, 2019.
 Fichman P. A Comparative Assessment of Answer Quality on Four Question Answering Sites [J]. Journal of Information Science, 2011, 37 (5): 476-486.
 Chua A Y K, Balkunje R S. Comparative Evaluation of Community Question Answering Websites [C]//Proceedings of the 14th International Conference on Asia-Pacific Digital Libraries, Taiwan, China. Springer, 2012: 209-218.
 Chua A Y K, Banerjee S. A Comparison of Quality, Speed, Scope and Usability between English and Chinese CQAs [J]. IAENG International Journal of Computer Science, 2013, 40 (2): 110-116.
 Jia Jia, song EnMei, Su Huan. Evaluation of answer quality of social Q & a platform -- Taking "Zhihu" and "Baidu Zhizhi" as examples [J]. Journal of information resource management, 2013, 3 (2): 19-28
 Jia Jia, Song Enmei, Su Huan. Research on Assessment of Answer Quality in Social Q&A Platform [J]. Jounal of Information Resources Management, 2013, 3 (2): 19-28.
 Zhu Z, Bernhard D, Gurevych I. A Multi-Dimensional Model for Assessing the Quality of Answers in Social Q&A Sites [C] //Proceedings of the 14th International Conference on Information Quality, University of Potsdam, Germany. DBLP, 2009: 264-265.
 TP Novak DL HOFFMAN, YF Yung.Measuring the customer experience in online env ironments: A structural modeling approach [J]. Marketing Science, 2000, 19 (1): 22~44.
 RT Rust, VA Zeithaml, KN Lemon.Driving customer equity: How customer lifetime value is reshaping corporate strategy [J]. Journal of Business Research, 2004, 57 (6): 679~680.
 Bhattacherjee. AUnderstanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test [J]. MIS Quarterly, 2004, 28 (2): 229~254.
 Wu Dan, Liu Yuan, Wang Shaocheng. Comparative study and evaluation experiment of Chinese and English online Q & A communities [J]. Modern library and information technology, 2011, 27 (1): 74-82.
 Bao Zhuo. Research on new media Internet community communication subject - Taking Zhihu as an example [D]. Inner Mongolia University, 2015.
 Mao Xianling, Li Xiaoming. Review of question answering system [J]. Computer science and exploration, 2012, 6 (3): 193-207.
 Pomerantz J. A linguistic analysis of question taxonomies [J]. Journal of the American Society for Information Science and Technology, 2005, 56 (7): 715-728.
 Lei Y, Jiang Y. Chinese question classification in community question answering [c]//2010 IEEE International Conference on Service—Oriented Computing and App¨catj0ns(s Oc A) IEEE, 2010: 1—6.
 Zhou Y, Cong G, Cui B, et al Routing questions to the right users in online communities [c]//IEEE 25th International Conference on Data Engineering IEEE. 2009: 700-711.
 Chen Chen, Hou Jingrui, Wu Renli, Wang Ping. Research on social Q & a community question recommendation method based on multi-source mixed tags [J]. Information science, 2019, 37 (07): 139-145.
 Savolainen R. The Structure of Argument Patterns on a Social Q&A Site [J]. Journal of the American Society for Information Science and Technology, 2012, 63 (12): 2536-2548.
 Savolainen R. The Use of Rhetorical Strategies in Q&A Discussion [J]. Journal of Documentation, 2014, 70 (1): 93-118.
 Borchers T A. Rhetorical Theory: An Introduction [M]. Waveland Press, 2006.
 Wei J, DesAutels S, He D, et al. Information Exchange on an Academic Social Networking Site: A Multidiscipline Comparison on Researchgate Q&A [J]. Journal of the Association for Information Science and Technology, 2017, 68 (3): 638-652.
 Fu H, Wu S, Oh S. Evaluating Answer Quality across Knowledge Domains: Using Textual and Non-Textual Features in Social Q&A [J]. Proceedings of the Association for Information Science and Technology, 2015, 52(1): 1-5.
 Jiang Nan, Wang Pengcheng. Research on the correlation between user needs and information content in social Q & a service -- Taking "Baidu know" as an example [J]. Journal of information resource management, 2012, 2 (03): 35-45.
 Shen Hongzhou, Shi Junpeng, Ma qiaohui. Research on the influence characteristics of the content quality of answers in social Q & a community -- Taking "Zhihu" as an example [J]. Journal of information, 2020, 39 (10): 169-175 + 202.
 Zheng, XB, Shi, X, Yang, F. Media system dependency and user attachment in social Q&A communities: do active users and lurkers differ? [J]. Information Technology & People, 2020.
 Chen Juan, Wu Zhuoqing, Deng Shengli. User segmentation and behavior analysis of Zhihu based on hierarchical clustering method [J]. Intelligence theory and practice, 2018, 41 (07): 111-116.
 Fang, CC, Zhang, JT. Users' continued participation behavior in social Q&A communities: A motivation perspective [J]. Computers in Human Behavior, 2019, 92: 87-109.
 Bao, ZS, Han, ZY. What drives users' participation in online social Q&A communities? An empirical study based on social cognitive theory [J]. Aslib Journal of Information Management, 2019, 71 (5): 637-656.
 Zhang Haitao, sun Tong, Zhang Xinrui, Zhou Honglei. Research on dynamic mechanism of user role change in social Q & a community [J]. Modern intelligence, 2020, 40 (09): 32-41.
 Zhou Shang. Research on the relationship between users' social capital, virtual community sense and knowledge contribution in social Q & a community [D]. Zhejiang University of technology, 2019.
 Chen C, Wang Z, Li W. Tracking dynamics of opinion behaviors with a content-based sequential opinion influence model [J]. IEEE Transactions on Affective Computing, 2018.
 Kang Xiaopu. Research on prediction of users' answering behavior in social Q & a community based on recurrent neural network [D]. Jilin University, 2019.