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The Frontiers of Society, Science and Technology, 2021, 3(2); doi: 10.25236/FSST.2021.030202.

The Application Analysis of Medical Chatbots and Virtual Assistant


Huiying Zhang1, Jiaying Zheng2

Corresponding Author:
Huiying Zhang

1School of Information and Computer Science, Yanshan University, Qinhuangdao, Hebei 066023, China

2School of Environmental Engineering, Shenzhen University, Shenzhen, Guangdong 523000, China


With the gradual improvement of China's medical insurance policies, the scale of the market of medical devices has become more large, and people pay more attention to their own health. Based on the issue, this paper mainly carries on the industry investigation on the medical institution chatbots. It analyzes the application of four kinds of medical chatbots in the actual medical institutions, which makes a detailed elaboration on their future development trend. This paper makes a conclusion that it is as a synergistic effect when clinicians and medical chatbot work together, producing better results than either alone.


Medical chatbots, Virtual assistant, Artificial intelligence, Synergistic effect, Health care

Cite This Paper

Huiying Zhang, Jiaying Zheng. The Application Analysis of Medical Chatbots and Virtual Assistant. The Frontiers of Society, Science and Technology (2021) Vol. 3, Issue 2: 11-16. https://doi.org/10.25236/FSST.2021.030202.


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