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International Journal of Frontiers in Sociology, 2021, 3(20); doi: 10.25236/IJFS.2021.032002.

Market Research Report of Reef Casino Hotel

Author(s)

Jing Ge, Lan Sun, Xiao Han

Corresponding Author:
Jing Ge
Affiliation(s)

School of Business, Nantong Institute of Technology, Nantong 226000, Jiangsu, China 

Abstract

This report focuses on the Reef Casino Hotel in Australia and its service delivery to the clients. Some of the services provided are analyzed in this report, and it also provides information on how the hotel can still capture the external online markets for a better service delivery and enjoyment for its clients, appropriate strategies backed by statistical and market research are provided to the management.

Keywords

Market strategies, Reef Casino Hotel, Hotel management

Cite This Paper

Jing Ge, Lan Sun, Xiao Han. Market Research Report of Reef Casino Hotel. International Journal of Frontiers in Sociology (2021), Vol. 3, Issue 20: 8-13. https://doi.org/10.25236/IJFS.2021.032002.

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