Qian Wu, Lihua Tang, Lixi Chen
Department of Aviation Safety Management, Civil Aviation Management Institute of China, Beijing, China
Leaders, as the top managers of crisis events, play the vital role in the crisis events management. The leaders of civil aviation operation units are a special group, which are leading to the operation safety of the civil aviation transportation industry, and effectively responding to various crises as well. This paper constructs a crisis leadership model for civil aviation operation units, and on this basis, conducts an empirical study on 167 senior executives of civil aviation operation units in China. The research results show that the leaders of civil aviation operation units in China are facing a complex circumstance both outside and inside the organization, and shortage of information transmission, communication and coordination, and professional support during the response to various crisis events. The crisis leadership model in this paper provides a theoretical basis for civil aviation operation unit leaders to establish crisis response capabilities, and its empirical results provide data support for a more comprehensive understanding of the status quo of civil aviation operation unit leaders.
Civil Aviation Operation Units; Crisis Leadership Model; Emergency Management
Qian Wu, Lihua Tang, Lixi Chen. Discussion on the Framework of Crisis Leadership Model of Civil Aviation Operation Units. Academic Journal of Business & Management (2022) Vol. 4, Issue 3: 30-36. https://doi.org/10.25236/AJBM.2022.040306.
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