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Academic Journal of Business & Management, 2023, 5(6); doi: 10.25236/AJBM.2023.050610.

Organizational behavior management analysis of attitude (Job dissatisfaction) and communication—Take Wal-Mart as an example


Zeng Can, Li Lanxi

Corresponding Author:
Zeng Can

Chengdu University of Technology, Chengdu, China


With the rapid development of global competition, organizational behavior management is becoming more significant. In this paper, the importance of attitude (Job dissatisfaction) and internal organization communication are chosen to discuss with a critical review of the academic sources. Both elements are crucial for leader as it have huge impact on organizational performance, turnover rate and motivation. Building a positive atmosphere of attitude and communication within an organization helps increase organization performance, decrease employee turnover rate and maximum employee motivation, otherwise the opposite. Therefore, in order to improve employee job satisfaction and create efficient internal communication in organization, Wal-Mart is taken as an example as it has high employee turnover rate which caused by employee job dissatisfaction and poor communication between management and employee. In the end, three recommendations will be provided to help Wal-Mart address its problem.


Job satisfaction; Communication; Turnover rate

Cite This Paper

Zeng Can, Li Lanxi. Organizational behavior management analysis of attitude (Job dissatisfaction) and communication—Take Wal-Mart as an example. Academic Journal of Business & Management (2023) Vol. 5, Issue 6: 63-69. https://doi.org/10.25236/AJBM.2023.050610.


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