Welcome to Francis Academic Press

Academic Journal of Humanities & Social Sciences, 2023, 6(12); doi: 10.25236/AJHSS.2023.061205.

How to Take Advantage of Live Streaming to Enhance Consumers' Impulsive Purchasing Behavior: Evidence from China

Author(s)

Liu Lin

Corresponding Author:
Liu Lin
Affiliation(s)

Taishan University, Tai’an, Shandong, 271000, China

Abstract

This study aims to ascertain the influence of the live streamer's personal charisma, subjective norms, brand awareness, and premium content on impulsive purchasing behavior in live streaming. The study reveals that brand awareness is a crucial factor in live streaming. It is further observed that the mediatorial role of subjective norms on several relationships of the model proposed are significant. Also, results highlight the importance of the live streamer's personal charisma and premium content to understand impulsive buying behavior. Multi group analysis results indicate that there are significant differences in demographic variables (gender, age, educational level, personal disposable income, and duration of watching live streaming) in the path of impulsive purchasing behavior among consumers. This research could help live streamers merchants to understand consumers' impulsive buying behavior because the live streamer's personal charisma, subjective norms, brand awareness, and premium content can influence and navigate consumers.

Keywords

live streaming; subjective norms; impulsive purchasing behavior

Cite This Paper

Liu Lin. How to Take Advantage of Live Streaming to Enhance Consumers' Impulsive Purchasing Behavior: Evidence from China. Academic Journal of Humanities & Social Sciences (2023) Vol. 6, Issue 12: 27-38. https://doi.org/10.25236/AJHSS.2023.061205.

References

[1] Zhang L, Erturk E. Potential lessons from Chinese businesses and platforms for online networking and marketing: An exploratory study[J]. Social Sciences & Humanities Open, 2022, 6(1): 100274. 

[2] Khoi N H, Le A N H. Real-time interactivity and impulsive buying in livestreaming commerce: The focal intermediary role of inspiration[J]. International Journal of Human–Computer Interaction, 2023: 1-16. 

[3] Cai J, Wohn D Y, Mittal A, et al. Utilitarian and hedonic motivations for live streaming shopping[C]//Proceedings of the 2018 ACM International Conference on Interactive Experiences for TV and Online Video. 2018: 81-88. 

[4] Lavuri R, Jaiswal D, Thaichon P. Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic [J]. International Journal of Retail & Distribution Management, 2023, 51(2): 190-204. 

[5] Nigam A, Behl A, Pereira V, et al. Impulse purchases during emergency situations: exploring permission marketing and the role of blockchain [J]. Industrial Management & Data Systems, 2023, 123(1): 155-187. 

[6] Edirisinghe G S, Munson C L. Strategic rearrangement of retail shelf space allocations: Using data insights to encourage impulse buying [J]. Expert Systems with Applications, 2023, 216: 119442. 

[7] Ajzen I. The theory of planned behavior[J]. Organizational Behavior and Human Decision Processes, 1991, 50(2): 179-211. 

[8] Refaldy A, Rodhiah R. Pengaruh Subjective Norm dan Religiosity terhadap Purchase Intention dari Halal Brands Melalui Attitude[J]. Jurnal Ilmiah Ekonomi Islam, 2023, 9(1): 1523-1533. 

[9] Kumar A, Pandey M. Social media and impact of altruistic motivation, egoistic motivation, subjective norms, and EWOM toward green consumption behavior: An empirical investigation[J]. Sustainability, 2023, 15(5): 4222. 

[10] Zhang R, Chen M. Predicting online shopping intention: The theory of planned behavior and live e-commerce[C]//SHS Web of Conferences. EDP Sciences, 2023, 155: 02008. 

[11] Rachmawati I K, Bukhori M, Nuryanti F, et al. Collaboration Technology Acceptance Model, subjective norms and personal innovations on buying interest online[J]. International Journal of Innovative Science and Research Technology, 2020, 5(11): 115-122. 

[12] Zhao Dawei, Feng Jiaxin. Research on the impact of e-commerce anchor key opinion leader characteristics on consumer purchase [J]. Business Research, 2021 (04): 1-9

[13] Chai S, Choi B, Kim M, et al. Why do people speak about products online? The role of opinion leadership [J]. Information Technology and Management, 2023, 24(1): 1-17. 

[14] Edwy F M, Anugrahani I S, Pradana A F, et al. The phenomenon of impulsive buying at TikTok shop [J]. International Journal of Social Science Research and Review, 2023, 6(1): 328-334. 

[15] Li Y, Siddik A B, Masukujjaman M, et al. Bridging green gaps: The buying intention of energy efficient home appliances and moderation of green self-identity[J]. Applied Sciences, 2021, 11(21): 9878. 

[16] Winter K, Pummerer L, Hornsey M J, et al. Pro‐vaccination subjective norms moderate the relationship between conspiracy mentality and vaccination intentions[J]. British Journal of Health Psychology, 2022, 27(2): 390-405. 

[17] Tran H T T, Nguyen N T, Tang T T. Influences of subjective norms on teachers’ intention to use social media in working[J]. Contemporary Educational Technology, 2023, 15(1): 1-14. 

[18] Lestari E D, Rizkalla N, Tan A T. What inspires students to become entrepreneurs? The Influence of Attitude, Subjective Norms, Self-Efficacy, Locus of Control, and Environmental Support on Entrepreneurial Intention[J]. Journal of Business and Management Review, 2023, 4(3): 210-224. 

[19] Ngo H M, Liu R, Moritaka M, et al. Determinants of consumer intention to purchase food with safety certifications in emerging markets: evidence from Vietnam[J]. Journal of Agribusiness in Developing and Emerging Economies, 2023, 13(2): 243-259. 

[20] Wong S L, Hsu C C, Chen H S. To buy or not to buy? Consumer attitudes and purchase intentions for suboptimal food[J]. International journal of environmental research and public health, 2018, 15(7): 1431. 

[21] Kaakour S M. Online consumer purchasing during the pandemic of covid-19: An applied study in Lebanon[J]. BAU Journal-Society, Culture and Human Behavior, 2023, 4(2): 1-15. 

[22] Macdonald E K, Sharp B M. Brand awareness effects on consumer decision making for a common, repeat purchase product: A replication[J]. Journal of business research, 2000, 48(1): 5-15. 

[23] Shahid Z, Hussain T, Zafar F. The impact of brand awareness on the consumers’ purchase intention[J]. Journal of Accounting & Marketing, 2017, 6(01): 34-38. 

[24] MH M W. The Influence of Brand Image Service Quality and Store Atmosphere on Impulse Buying Behavior at Indomaret[J]. SITEKIN: Jurnal Sains, Teknologi dan Industri, 2022,20(1): 294-299. 

[25] Kindangen P, Sendow G M. The Influence of Social Media, Service Quality and Food Quality on Buying Interest that is Mediated in Brand Awareness[J]. World of Science: Journal on Modern Research Methodologies, 2023, 2(1): 12-23. 

[26] Lydda J E, Saerang D, Arie F V. The influence of product placement and influencer marketing towards brand awareness in Manado[J]. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 2023, 11(1): 98-107. 

[27] Appel G, Grewal L, Hadi R, et al. The future of social media in marketing[J]. Journal of the Academy of Marketing science, 2020, 48(1): 79-95. 

[28] Jaakonmäki R, Müller O, Vom Brocke J. The impact of content, context, and creator on user engagement in social media marketing[C]//Proceedings of the Annual Hawaii International Conference on System Sciences. IEEE Computer Society Press, 2017, 50: 1152-1160. 

[29] Damir B, Hasnaa G. Content marketing and website users engagement: The impact of relevant content on the web on user engagement behaviors[J]. Periodicals of Engineering and Natural Sciences, 2020, 8(3): 1860-1872. 

[30] Juharsah, & Hartini (2022). The Influence of Social Media Marketing On Purchase Decisions. International Journal of Management and Education in Human Development, 2(3), 573-577. 

[31] Nurhilal N, Nawawi E W, Ferial S, et al. The Influence of Individual Characteristics and Work Experience on Family Planning Services (KB) through the Competence of Midwives at Public Health Centers[C]//Proceedings of the International Conference on Industrial Engineering and Operations Management. IEOM Society International, 2021: 3223-3231.