Welcome to Francis Academic Press

Academic Journal of Humanities & Social Sciences, 2023, 6(15); doi: 10.25236/AJHSS.2023.061515.

A research on Cultural Influence on Guizhou Consumers’ Attitude toward Online Shopping

Author(s)

Yueming Xiong

Corresponding Author:
Yueming Xiong
Affiliation(s)

Department of Economic Management, Guizhou Light Industry Technical College, Guiyang, Guizhou, China

Abstract

Online shopping experiences its infant phase in Guizhou Province. Thus, it is of great significance in studying cultural factors affecting consumer’s attitude towards online shopping. In such a context, this thesis analyzed cultural factors as well as their influences on customer’s attitude towards online shopping through quantitative research and online questionnaires. Meanwhile, SWOT is adopted to analyze literature review and questionnaire data. What’s more, an empirical application of TAM among consumers in Guizhou was presented and extended in this thesis. The results indicate that ease of use and social norms have a positive influence on online shopping, while the perceived risk shows a negative influence, which is also deemed as the biggest obstacle for consumers in Guizhou Province. It is wished that this thesis may improve the efficiency of online shopping, and help websites by trying out products and services on site.

Keywords

Cultural Factors, Online Shopping, Technological Acceptance Model, Guizhou Province

Cite This Paper

Yueming Xiong. A research on Cultural Influence on Guizhou Consumers’ Attitude toward Online Shopping. Academic Journal of Humanities & Social Sciences (2023) Vol. 6, Issue 15: 93-100. https://doi.org/10.25236/AJHSS.2023.061515.

References

[1] Sreeram, A., Kesharwani, A., & Desai, S. (2017). Factors affecting satisfaction and loyalty in online grocery shopping: an integrated model. Journal of Indian Business Research. 

[2] Wai, K., Dastane, D. O., Johari, Z., & Ismail, N. B. (2019). Perceived risk factors affecting consumers’ online shopping behaviour. The Journal of Asian Finance, Economics and Business, 6(4), 246-260. 

[3] Tran, V. D. (2020). The relationship among product risk, perceived satisfaction and purchase intentions for online shopping. The Journal of Asian Finance, Economics and Business, 7(6), 221-231.

[4] Qalati, S. A., Vela, E. G., Li, W., Dakhan, S. A., Hong Thuy, T. T., & Merani, S. H. (2021). Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping. Cogent Business & Management, 8(1), 1869363.

[5] Brusch, I., & Rappel, N. (2020). Exploring the acceptance of instant shopping–An empirical analysis of the determinants of user intention. Journal of Retailing and Consumer Services, 54, 101936.

[6] Hua, L., & Wang, S. (2019). Antecedents of consumers’ intention to purchase energy-efficient appliances: An empirical study based on the technology acceptance model and theory of planned behavior. Sustainability, 11(10), 2994.

[7] Aref, M. M., & Okasha, A. E. (2019). Evaluating the online shopping behavior among Egyptian college-educated community. Review of Economics and Political Science, 5(1), 21-37.

[8] Karine, H. A. J. I. (2021). E-commerce development in rural and remote areas of BRICS countries. Journal of Integrative Agriculture, 20(4), 979-997

[9] Bol, N., Helberger, N., & Weert, J. C. (2018). Differences in mobile health app use: a source of new digital inequalities? The Information Society, 34(3), 183-193.

[10] Kline, R. (2015), Principles and Practice of Structural Equation Modeling, 3rd ed., Guilford Press, New York, NY.