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Academic Journal of Humanities & Social Sciences, 2024, 7(2); doi: 10.25236/AJHSS.2024.070206.

The Impact of Scenario-based Services in an Intelligent Interconnected Environment on Value Co-creation

Author(s)

Yang Sun, Zhenghui Pan, Ji Qin, Chang Zheng, Jiehong Zhong, Jian Li, Zhisheng Zhang

Corresponding Author:
Zhenghui Pan
Affiliation(s)

Strategic Business Management Research Areas, Doctor of Business Administration, Russian University of Transport, Moscow, Russia

Abstract

This study focuses on the impact of scene-based services on value co-creation within an intelligent interconnected environment. It delves into how the integration of technologies such as the Internet of Things (IoT), big data, cloud computing, and artificial intelligence drives the personalization and intelligence of services. The paper discusses how these technological advancements promote user participation and satisfaction, thereby facilitating value co-creation. The research indicates that technological advancement is a key factor in the success of scene-based services, with active user participation playing a decisive role in the value co-creation process. Additionally, the paper analyzes the impact of policy and market environment changes on service innovation and how these changes encourage service providers to explore new business models and strategies. The findings of this study are significant for understanding the mechanisms of service innovation and value co-creation in an intelligent interconnected environment, providing new insights for service providers and policymakers.

Keywords

Intelligent Interconnected Environment; Scene-Based Services; Value Co-Creation; Service Innovation

Cite This Paper

Yang Sun, Zhenghui Pan, Ji Qin, Chang Zheng, Jiehong Zhong, Jian Li, Zhisheng Zhang. The Impact of Scenario-based Services in an Intelligent Interconnected Environment on Value Co-creation. Academic Journal of Humanities & Social Sciences (2024) Vol. 7, Issue 2: 45-53. https://doi.org/10.25236/AJHSS.2024.070206.

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