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Frontiers in Educational Research, 2025, 8(10); doi: 10.25236/FER.2025.081013.

Research on the Transformation of Knowledge Services in University Subject Resource Rooms Driven by AIGC

Author(s)

Liu Xia

Corresponding Author:
Liu Xia
Affiliation(s)

School of History, Taishan University, Tai’an, 271021, China

Abstract

Against the backdrop of rapid advances in generative artificial intelligence (AIGC), university departmental libraries are under urgent pressure to evolve from traditional “resource centers” into “intelligent service hubs.” This paper systematically maps out AIGC-enabled pathways for resource restructuring, service innovation, and management optimization, proposing a transformation framework centered on an intelligent knowledge base, personalized recommender systems, AI-powered chatbots, and automated metadata generation. Through in-depth case studies of MIT’s “AI Librarian,” Peking University’s Smart Discipline Service Platform, and Cambridge’s Digital Humanities Laboratory, the study distills key success factors such as “general-purpose model + domain adaptation,” “human–AI collaboration,” and “interdisciplinary governance.” Building on these insights, the research constructs an AIGC-ILS (Integrated Library System) collaborative ecosystem, a librarian competency transformation system, and a content-review and privacy-protection mechanism across four dimensions —organization, resources, ethics, and evaluation—offering a systematic, replicable roadmap for the intelligent transformation of university knowledge services. 

Keywords

AIGC; University Subject Resource Rooms; Knowledge Service Transformation; Intelligent Q&A System; Human-Machine Collaboration

Cite This Paper

Liu Xia. Research on the Transformation of Knowledge Services in University Subject Resource Rooms Driven by AIGC. Frontiers in Educational Research (2025), Vol. 8, Issue 10: 86-94. https://doi.org/10.25236/FER.2025.081013.

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