Frontiers in Educational Research, 2026, 9(4); doi: 10.25236/FER.2026.090404.
Zeng Ruirang1, Guo Yahui2, Qiu Qiaohui1
1Ningbo University, Ningbo, 315832, China
2Ningbo City College of Vocational Technology, Ningbo, 315100, China
In the context of China's "Education Modernization 2035" initiative, the concept of lifelong education introduces new demands for the long-term development of university education. As a key component of the "Ten Major Education Systems," university service-oriented education requires a robust evaluation framework to guide its progress. This study, adopting a lifelong education perspective and incorporating the CIPP evaluation model, proposes an indicator system for assessing the quality of service-oriented education in universities. By examining how the perspective of lifelong education reshapes the value of service-oriented education in universities, the study emphasizes scientific rigor, systematic approach, and practical relevance. It also highlights the importance of forward-thinking, holistic, and interactive characteristics. The study identifies key evaluation indicators across four dimensions—context, input, process, and product—focusing on typical service scenarios such as libraries, cafeterias, and dormitories. The evaluation framework developed provides both theoretical foundations and practical guidance for universities, enabling them to assess service-oriented education quality, optimize service systems, and improve educational effectiveness.
Lifelong Education; Service-Oriented Education in Higher Education; CIPP Evaluation Model; Evaluation Indicator System
Zeng Ruirang, Guo Yahui, Qiu Qiaohui. A Study on the Construction of an Evaluation Index System for Service-Oriented Education in Higher Education Institutions from the Perspective of Lifelong Education. Frontiers in Educational Research (2026), Vol. 9, Issue 4: 21-28. https://doi.org/10.25236/FER.2026.090404.
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