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Frontiers in Educational Research, 2020, 3(8); doi: 10.25236/FER.2020.030803.

Study on the Influencing Factors of e-Government Service Capacity of Provincial Governments in China


Yang Jing

Corresponding Author:
Yang Jing

School of Public Administration, Sichuan University, Chengdu Sichuan 610065, China


Based on the TOE model, this paper uses the csQCA method to study the influencing factors and their combinations on the e-government service capacity of 31 provincial governments in China. This paper innovatively constructs a research model and conducts qualitative comparative analysis of the whole country and its three regions. The conclusion is that the impact of platform construction is more significant and three regions show the differences in main impact factors. Policy suggestions are made from these features.


chinese e-government, Service capacity, Influencing factors, Qualitative comparative analysis

Cite This Paper

Yang Jing. Study on the Influencing Factors of e-Government Service Capacity of Provincial Governments in China. Frontiers in Educational Research (2020) Vol. 3 Issue 8: 12-15. https://doi.org/10.25236/FER.2020.030803.


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