1Chinese International College, Dhurakij Pundit University, Bangkok, Thailand
2Anyang Normal University, Anyang, Henan, China
Based on Habermas' communication action theory, this paper studies how to improve college counselors' communication ability. Firstly, the foundation theory and some related words were analyzed, explored, and arranged, resulting in three key factors of effective communication: intersubjectivity, symmetry and life world. Secondly, descriptive questionnaire survey was used to investigate 7 counselors in a university in Henan, China, and their successful communication cases were summarized and analyzed. The conclusion verifies the importance of the these factors in communication actions. Finally, Combined with Habermas' communication action theory and the practical work of college counselors, some feasible suggestions were given to improve their communication ability.
College Counselor; Habermas' theory of communication action; Intersubjectivity; Symmetry; Life world
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