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International Journal of New Developments in Education, 2021, 3(5); doi: 10.25236/IJNDE.2021.030509.

The effect of emotional labor on job engagement of university archivists: the mediating role of job burnout


Chunyi Liu

Corresponding Author:
Chunyi Liu

Anyang Normal University, Anyang, Henan, China


This paper mainly discusses the relationship among emotional labor, job involvement and job burnout of university archivists.  120 archivists from 15 colleges and universities in Henan province were investigated by using emotional labor scale, job involvement scale and job burnout scale.  The results show that emotional labor has a significant positive correlation with job burnout, and has a significant positive predictive effect on job burnout.  Emotional labor has a significant negative correlation with job engagement, and has a significant negative predictive effect on job engagement.  At the same time, when demographic variables were controlled, job burnout partially mediated the relationship between emotional labor and job engagement.  


College archives; emotional labor; job burnout; job engagement

Cite This Paper

Chunyi Liu. The effect of emotional labor on job engagement of university archivists: the mediating role of job burnout. International Journal of New Developments in Education (2021) Vol. 3, Issue 5: 39-44. https://doi.org/10.25236/IJNDE.2021.030509.


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