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International Journal of New Developments in Education, 2022, 4(3); doi: 10.25236/IJNDE.2022.040306.

Research on Effect of Investment in Basic Interpersonal Communication Skills


Zhihui Zhang

Corresponding Author:
Zhihui Zhang

Rossier School of Education, the University of Southern California, Los Angeles, USA


This case study analyses the student’s investment of BICS (Basic Interpersonal Communication Skills) at a school in the Los Angeles. In terms of the investment, this case study explores the relationship between the community, motivation, and the investment. This paper includes a series of observations and interviews in the School of Abram Friedman Occupational Centre for ten weeks, focusing on the ELD beginning level student named Roberto Hernandez Perez. The data gathered includes several week’s class observation, the students’ hands out, interviews of the students, his teacher, the school administer, and his relatives. Overall, I conclude that Roberto’s learning environment and social network of community support his investment. His motivation also matches with his high investment.


BICS; Investment; Motivation; Community

Cite This Paper

Zhihui Zhang. Research on Effect of Investment in Basic Interpersonal Communication Skills. International Journal of New Developments in Education (2022) Vol. 4, Issue 3: 31-36. https://doi.org/10.25236/IJNDE.2022.040306.


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